The pitfalls of ITIL
18.04.2005
4. Not assigning process owners;
5. Concentrating too much on performance;
6. Being too ambitious;
7. Failing to maintain momentum;
8. Allowing departmental demarcation;
4. Not assigning process owners;
5. Concentrating too much on performance;
6. Being too ambitious;
7. Failing to maintain momentum;
8. Allowing departmental demarcation;