30.11.2009
Collectively, the top five vendors that include IBM, EMC, HP, Oracle and Interwoven, represent approximately 58 percent of the CM market in the region, said IDC, adding that local vendors like Newgen Software and Cyberdime are also growing strong and are among the top 10 in the region.
Risk and compliance continue to drive the demand for records management and is basically used for regulatory requirements and business processes, said IDC.
The demand for Web CM is driven more by the desire to enhance and reinforce brand, build customer loyalty, accelerate delivery of new products and services, and create competitive advantage, the analyst firm added.