Carzonrent Sets Industry Standard With Web Platform

-- A solution was project INSTA, a Web-based platform that was a sophisticated online reservation management and billing system.

In addition to a 35 percent jump in business volume, drastic reduction in operating cost, it has also resulted in a substantial reduction in communication costs, greater control over the business, and more efficiency.

The Project

The need to fix these issues formed the first glimmers of project INSTA, a Web-based platform that was commissioned in 2008. The project's immediate mandate was to be a sophisticated online reservation management and billing system. On the reservation front, it would give the rental company's customers a way to book themselves cars on their own. And on the billing front it set out to create an integrated payment gateway which would enable the pre-authorization of payments (at the time of reservation) and full charging at the end of a rental. But the system needed to do this across a gamut rental types including chauffeur driven cars, self-driven cars, and cars used for airports drops, among others. It also needed to be scalable and provide real-time information to all the company's offices including the allocations of cars, invoices, and collection.