When bad things happen to good projects

One message that needs to be communicated more strongly within HP -- and within every company these days, Bouchard believes -- is the message that is implicit in his dual role: "There is big leverage between IT and the business processes when you deal with a large supply chain," he says. "Just looking at contingency planning from an IT point of view would be a big mistake. It has to be looked at from an integrated view of IT processes and the business.