02.03.2010
Seeing a return to your I&O budget is a good thing. The challenge will be prioritizing where you spend your time, energy, and money. Cloud computing -- and other infrastructure "shiny objects" are clearly the future -- but they often take three or more years to bear any fruit. Sure, you'll want to investigate these in 2010, but we feel the key to I&O is to 1) focus on industrialized models; 2) optimize the datacenter plumbing; and 3) enable new levels of user productivity. Use this three-step prioritization to set your post-recession agenda.
Rob Whiteley is a VP and Principal Analyst at Forrester Research, where he heads research for I&O professionals. More on this topic will be explored at Forrester's Infrastructure & Operations Forum 2010, March 17-18 in Dallas, Texas.