Oracle extends cloud suite to cover entire order-fulfillment process

Oracle Order Management Cloud and Oracle Global Order Promising Cloud are both extensions of the company's Supply Chain Management Cloud and aim to provide modern order-management, visibility and fulfillment capabilities.

The new Order Management Cloud focuses on order capture and fulfillment with the goal of improving order handling. Among the potential benefits for users are centralized order monitoring and the ability to proactively manage order exceptions. Companies can also define, implement and maintain their own fulfillment policies without the need for technical programming tools, Oracle said.

The new Global Order Promising Cloud, meanwhile, helps companies source and schedule orders so as to minimize fulfillment costs and maximize customer service. It matches demand with available inventory and inbound shipments, for example, taking all potential supply sources into account. It can also handle most orders in a fully automated fashion, enabling companies to enforce corporate fulfillment policies while saving money on administration, inventory and logistics, Oracle said.

Both new products are integrated with Oracle's existing cloud offerings for enterprise resource planning (ERP) and the "configure, price and quote" (CPQ) part of the sales process. Taken together, they create a complete "quote-to-cash" offering that covers the sales process all the way from price quotes to revenue management and can help break down silos separating companies' sales, fulfillment and finance organizations, Oracle said.