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It is possible to reap the benefits of consumer technologies in the workplace while still exercising control. At John C. Lincoln, doctors and nurses suggested an alternative use for Bluetooth headsets. IT responded and today, health care professionals are using hands-free Bluetooth to obtain medical updates and new patient care information. Kennametal ´s CEO Carlos Cardoso joined the blogger community to communicate to employees and share suggestions about corporate strategy.

Carrie Matthews is senior manager, member services, for the CIO Executive Council.