The risks of a big man-made IT disaster are on the rise

There's scant evidence that process improvements, security training or technology advances are reducing human errors in IT operations. If anything, the risk of technology disasters is growing, despite the industry's best efforts.

Security breaches and IT outages are getting bigger and they're getting worse: The number of people at risk of being affected by each new incident is on the rise because of our growing interconnectedness.

The Root of the Problem

The common point of failure in just about every incident Human error. People are responsible in some way for most IT disasters. That has led to increased interest in artificial intelligence (AI) tools, among other technologies, in hopes of bolstering security and reliability. But new technologies and methodologies bring new risks. As physicist and cosmologist Stephen Hawking recently noted: "The development of full artificial intelligence could spell the end of the human race."

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Patrick Thibodeau

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