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The Powers That Should Be

23.09.2002
Von Christopher Koch

Asked if he thinks his supergroup will ever reunite, Drew says no.3M's new CEO is a Six Sigma fanatic, so the quest for zero defects inbusiness processes will occupy top management for the foreseeablefuture. Drew has responded by placing IT people on all the Six Sigmateams and doing his best to anticipate the IT requests that will comeout of the exercises.

In the end, and above all, governance must be adaptable.

"You can't solve everything with committees," Drew says. "You have tofigure out the most practical way to interrelate with seniormanagement on IT issues and be prepared to change the way you do it.There's no standard model for that."

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