Strategien


Sicherheit

When Bad Things Happen To Good Companies

26.05.2003
Von Simone Kaplan

After the review, you will find it useful to complete an incident report for your records. Among other details, the report should include all the information you've gathered about the incident, both during the response process and in the postmortem. That way, if you decide to pursue an investigation, you'll have all the evidence on hand.

Remember that the steps to a clear, planned response are not complicated. Once you are sure that an incident has actually happened, determine whether it's a major or minor event.

Decide whether your priority is to pursue an investigation and allow the incident to play out, or to shut down the problem as quickly as possible.

And finally, work to defend against further attacks. Take a look at the way in which the attack happened and determine if an application needs to be patched or a port reconfigured. Take whatever action is necessary to prevent the attack from happening again. And be sure to let everyone on the response team know that the problem is fixed.

IT threats may be coming faster and faster. But by having a clearly defined response process, you can prevent attacks from devastating your systems. "Plans are not a panacea," Reuters' Macartney says. "But if you use them strategically, you can limit your exposure to risk."

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